On Wednesday 10 June 2026, it will not be possible to book an appointment at the reception desk or for a video call with the Guichet.lu Helpdeskuntil approximately 14.00, due to an update to the MyGuichet.lu assistant. Thank you for your understanding.

You can still go to the reception desk in person without an appointment, and the Helpdesk will remain available by phone and via the contact form.

MyGuichet.lu account

Your MyGuichet.lu account consists of all the eSpaces to which you have access. eSpaces can be private or professional. You log in using one of the means of authentication accepted by MyGuichet.lu. The following means are accepted:

  • LuxTrust products;
  • Luxembourg electronic identity cards (eID);
  • eIDAS devices from other European countries.

You are identified with your data contained in the National Registry of Natural Persons (Registre national des personnes physiques - RNPP).

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