On Wednesday 10 June 2026, it will not be possible to book an appointment at the reception desk or for a video call with the Guichet.lu Helpdeskuntil approximately 14.00, due to an update to the MyGuichet.lu assistant. Thank you for your understanding.

You can still go to the reception desk in person without an appointment, and the Helpdesk will remain available by phone and via the contact form.

National Health Information and Mediation Service

The National Health Information and Mediation Service (Service national d’information et de médiation dans le domaine de la santé) is an establishment for information and advising as well as preventing and resolving conflicts between healthcare service providers and patients.

National Health Information and Mediation Service

Address:
11, rue Robert Stumper L-2557 Luxembourg Luxembourg
Phone:
(+352) 24 77 55 15
Email address:
info@mediateursante.lu
Website:
https://mediateursante.pubic.lu/fr.html
Closed ⋅ Opens tomorrow at 9.00
Wednesday:
9.00 to 13.00
Thursday:
9.00 to 13.00
Friday:
9.00 to 13.00
Saturday:
Closed
Sunday:
Closed
Monday:
9.00 to 13.00
Tuesday:
9.00 to 13.00
If necessary, an appointment can be made outside these times.

Last update