On Wednesday 10 June 2026, it will not be possible to book an appointment at the reception desk or for a video call with the Guichet.lu Helpdeskuntil approximately 14.00, due to an update to the MyGuichet.lu assistant. Thank you for your understanding.

You can still go to the reception desk in person without an appointment, and the Helpdesk will remain available by phone and via the contact form.

National Solidarity Fund (FNS)

The National Solidarity Fund (Fonds national de solidarité - FNS) is a pubic-sector establishment under the supervision of the Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees.

Its main duties are the management and settlement of various social benefits:

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